Based on client feedback around monthly reporting, we’ve worked with our software vendor to make a frequently requested improvement! Our client Owner Statements now have a more detailed notation for itemized transactions (work done, vendor and invoice#) in the Transaction Details memo field. These appear in all online owner portal reporting and all emailed statements. As always, the original bills are posted to Owner Portals under Rental Owner/Documents for full reference.
Saturday, September 15, 2018
As a standard property management practice, when a new appliance is installed, RD House records the appliance, model, install date and serial number, so if there is repair or warranty work at a later date, all of this is easily accessible. Our property owners can also view this information right on their Owner Portal, in the Rentals/Properties view, under the “Appliances” heading.